Complaints

Making a complaint:

To make a complaint please follow the steps:

1. Return / complaint form
Fill the return / complaint form and attach it to the package. The document should contain the following data: name and surname, e-mail address or postal address, phone number, product number and complaint reason, date of purchase and description of the defect.

2. Before shipment
When making a complaint, please send the product back with all its accessories and the receipt or copy of the invoice.

3. Shipment
The product should be sent to the following address:
STprint sp. z o.o.
Wola Batorska 961
32-007 Wola Batorska

 

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