Complaints

Making a complaint:

To make a complaint please follow the steps:

 

1. Return / complaint form

Fill the return / complaint form and attach it to the package. The document should contain the following data: name and surname, e-mail address or postal address, phone number, product number and complaint reason, date of purchase and description of the defect.

 

2. Before shipment

When making a complaint, please send the product back with all its accessories and the receipt or copy of the invoice.

 

3. Shipment

The product should be sent to the following address:

STprint sp. z o.o.
Wola Batorska 961
32-007 Wola Batorska